Where is my booking confirmation? All booking confirmations and documentation are sent via email unless a postal mailing is requested. If you have not received your booking confirmation please contact our Holiday Advisors on 03330 110 495 who will be able to resend your email or post a hardcopy if necessary. Not what you were looking for? View our other frequently asked questions below or contact us View all Contact the team Related questions Why are you asking for payment via e-mail when I have already paid in full? Can I pay in instalments? How do I check-in online? What do i do if I've forgotten my password? When is my balance/payment due?