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Your questions answered

What would you like to know?

Can I check-in online before arriving?

COVID-19 safety changes currently in effect

You can’t check-in online but you can complete an online registration form to speed up the process. If you booked with us directly, this will be emailed to you before your stay and needs to be completed prior to your arrival. 

 If you booked with Forest Holidays through a third party, you won’t be emailed an online registration form so there’s no need to worry if you don’t receive one.


View all COVID-19 safety FAQs


We request that you check-in online to speed up your check-in on arrival. Visit your My Bookings area and select check-in. Please note this will only become available once full payment has been made. Fill in the short form and when you arrive on location all you will need to do is confirm your details with the team and collect your cabin keys.

To ensure your online check-in information is received by the team please complete the process at least 24 hours prior to arrival.

 

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