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Your questions answered

What would you like to know?

Our booking promise and updated cleaning and safety processes

Coronavirus travel update

If you have an upcoming break, see our latest coronavirus travel information.

Coronavirus travel information

Book with total confidence 

When you book with us, your money is safe. If we close due to COVID-19, you’ll be able to amend your break or get a refund. 

Our booking promise


Clean and safe for your peace of mind

Our priority at this time is to keep our guests safe and informed, our unique Clean Assure+ cleaning and safety process with BioGuard guarantees a thorough secondary deep clean before you arrive. If you are due to travel and have concerns about the coronavirus outbreak please see: guest information regarding coronavirus.

Cleaning and safety processes


What should I do if I develop COVID-19 symptoms during my break with Forest Holidays?

If you develop symptoms while staying with us, contact the emergency number listed on the TV in your cabin and in the Forest Life brochure so we can provide assistance and advice.

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