Are any members of staff on-location at night? A member of the team will always be on duty at night should you require them. The Forest Retreat is open daily from 8am until 8pm and an emergency number will be provided in your welcome pack as well as on the TV. You can find out who will be on duty and how to reach them at reception in the Forest Retreat. Not what you were looking for? View our other frequently asked questions below or contact us View all Contact the team Related questions Are there any trained first aiders on-location? Are any members of staff on-location at night? Where is the nearest train station? What is the postcode for the location? Where do I collect my keys from?