Cabin information

A hot tub that's all yours. Unwind to nature's soundtrack and watch the stars under wide-open skies.

Remember to check our hot tub guidance and watch our safety video before you take a dip.
 
Don’t worry if you see one of the team lifting the lid on your hot tub. We monitor the chemical levels during the day to ensure it’s safe to use. Sometimes it takes a little longer to get warm the day you arrive, often between 7-9pm in the evening. It will be worth the wait, we promise.

Hot tub

All our locations have basic internet access and you'll need to connect to our WiFi to get online. WiFi is also available for use in the Forest Retreat. 

Select Forest Holidays from the WiFi options and fill in the quick form on your browser. You’ll need your cabin number, booking name and email address.

Phone signal is sometimes hard to find in the forest. If you want to make calls, we suggest using WiFi Calling settings while in your cabin.


You can upgrade to premium WiFi with our in-cabin entertainment package, which is great for streaming and gaming. You can buy this either before or during your stay (subject to availability).
WiFi
Use your TV to find out what's on in the forest, browse our food options and of course, enjoy a movie (or two).
 
Our In-Cabin Entertainment package will keep you connected in the forest and entertained in the comfort of your cabin. It includes unlimited WiFi internet for use with laptops, mobile phones, or tablets, and lets you connect your own devices and apps for streaming.
 
You'll also have unlimited access to a selection of box office films, including action-packed thrillers, romantic comedies, children's films, and much more. 
 
Book your package
TV

Your cabin heating system is set to 22 degrees (18 in summer) in all rooms.

Between 10pm and 6am, temperatures will drop to 18 degrees across all rooms (16 in summer).

How to adjust your heating

On the wall you’ll find a small white box with a digital display – this gives you the option to override the pre-set settings:

  • Press the up/down button to change the temperature and it will flash and display 'off'.
  • Then set it to the amount of hours you want it to be on for (maximum 24 hours).
    After your set period, it will automatically go back to the seasonal setting.

Please note: there is a button with three white dots on it. Please don't use this as it will change your settings from temperature to humidity.

Take care when heating rooms where children or pets are sleeping so they don’t overheat. If you turn the dials all the way up it might feel too hot and will take a while to cool down. There’s no air conditioning in your cabin, so open the doors and windows if you need to cool down.

If you're staying in a cabin with a log burner, follow our tips below to light your fire.
  1. When lighting a fire, air is your friend. Every log burner has air vents which should be opened completely before you start. Adjust them once the fire gets going, to control the amount of air being drawn into the stove.
  2. Use a good amount of kindling. Build a small structure in the middle of the stove with kindling and a couple of firelighters. Make sure there’s space for air to get in and feed the fire.
  3. Light the firelighters with a match and then as the kindling takes hold you can close the door – but leave the vents fully open.
  4. Wait for the kindling to burn strongly. Now you can add two or three larger logs, being careful not to smother the fire. Always open the door slowly – opening the door too quickly may draw smoke down the chimney.
  5. Once the logs are fully alight, you can adjust the air vents to half-open so your wood burns for longer. You may need to open them again if the fire dies down, or when adding new logs. Don’t completely close the air vents.

A few safety tips
Only use good quality dry fuel – don't use wet logs. Nothing other than kiln-dried logs should be put inside the log burner. Please don't place things on top of the log burner, or leave bags or other items near to the fire when it's hot.

Logs and starter kits
You can pick up kiln-dried logs and a starter kit at the Forest Retreat, or pre-book them up to 48 hours before your stay − we’ll have them ready and waiting in your cabin.

Log burner
Instructions for kitchen appliances are in the cutlery drawer, and pots and pans are in the pull-out drawer below the oven.
 
Check out our inventory for everything you should have in your kitchen.
 
 
Kitchen essentials
You'll find our sustainable kitchen packs in every cabin. They include dishwasher tablets, a small bottle of washing up liquid, sponge and cloth, plus some green waste bags. Everything you need to keep the kitchen sparkling. Make sure pack a few spares from home, just in case!
Help us in our efforts to be eco-friendly by using the correct bins (refer to the cabin location map to see where your nearest recycling and waste point is). Please ensure all waste is removed from your cabin on the day of departure and placed in the correct bin.
 
 
Good to know...
As part of our commitment to being good for people and planet, we're aiming for zero waste to landfill by 2028. We'll minimise the waste we create and maximise reuse and recycling.
Waste and recycling

Our robes and towels are just the thing for snuggling in front of the log burner or going for a dip in the hot tub under the starry sky. Get yours sorted for your stay then settle in with a cuppa and get that extra cosy, home from home feeling.

Robe and towel hire
Fire up the barbecue!
 
If your cabin comes with our gas-fired barbecue, follow these simple steps to get it sizzling in no time. There’s nothing better than eating al fresco in the forest, but it’s important to use your barbecue safely.
 
To protect yourself and the forest, follow these simple safety steps:
  • Your barbecue should not be left unattended whilst in use.
  • Lighter fluid and charcoal is not required for your gas barbecue, so please don't use it.
  • Don't move the gas barbecue around on the decking.
  • Ensure your barbecue is switched off once you have finished cooking − including the gas tank.

In a Silver Birch cabin?
Gas barbecues are available to hire for the full duration of your break and can be added on my account.

BBQ

Your outdoor pizza oven

Freshly baked, al fresco pizzas, made by you in your Ooni oven. With just a little bit of set-up, you'll be tucking into a slice in no time.

How to light your Ooni pizza oven:

  1. Push the control dial in and turn anti-clockwise slowly for five seconds, before reaching the click of ignition (you should hear the gas flowing for the full five seconds prior to the click – this makes sure it's had time to get to the correct part of the burner).
  2. Whilst still holding the dial in, continue turning anti-clockwise until you hear the click to ignite the oven.
  3. Continue holding the dial in for a further five seconds to allow the flame to stabilise.