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Holidays and short breaks in the UK's most beautiful forests

Book with total confidence

We want to get it right for you.

When you book with us, your money is safe. If we close due to COVID-19 you’ll be able to make an amendment or get a refund. 

For added flexibility, book with total confidence and take out our Flexible Amendment Protection. This gives you the option to move your break if the time isn’t right - up to eight days before you travel. Ts&Cs apply.

Terms & conditions    |    Flexible Amendment Protection

Frequently asked questions

We’ve answered some of the questions you may have at this time. 
For full information about your break, refer to our terms and conditions.

What happens if my break is affected by a closure?

We’ll notify you of any closures as soon as possible with a personal email to you. After which one of our team members will be in touch to discuss your booking and find a solution that suits you. 

In the event of a closure we offer a number of options: 

  • a replacement holiday on the same dates next year (same cabin type, departure date and location), honoured at the original price paid 
  • a replacement holiday of a lesser value - we’ll refund the difference to you 
  • a replacement holiday of a higher value - you just pay the difference  
  • retain a credit note to the value of your holiday - this is valid until 31 December 2021 and will be kept on file for when you’re ready to make a new booking 
  • a full refund to the value of your holiday 

Whichever option you choose, your money is safe with us. 

If you have made payments towards your break but have not paid the full balance by your due date, our team members can’t secure your holiday and it may be cancelled. However be assured if you make full payment you will receive a full refund (or are free to choose any of the above options) in the event of a closure.

How do I amend or change my booking with Forest Holidays?

We understand things can change which is why our bookings have a 24 hour ‘cooling-off’ period. 

If you want to change your booking to another date and/or location after the cooling off period, you need to contact us at least 12 weeks before the start date of your break. Our team members will then try their best to find you a suitable alternative.

What is the Forest Holidays’ Flexible Amendment Protection and how do I add it to my break?

Flexible Amendment Protection gives you the option to move your break with us up to eight days before the start of your holiday. You can add Flexible Amendment Protection as an ‘extra’ when you book your break with us online or over the phone. 

Flexible Amendment Protection is calculated per holiday. The final price depends on your date of travel, the length of your stay and the number of bedrooms in the cabin you have booked. With Flexible Amendment Protection, you’re also able to cancel your break and redeem some of the initial cost, depending on the date of cancellation. Full information about Flexible Amendment Protection can be viewed in our terms and conditions.

What is Forest Holidays’ policy on cancellations?

If you want to cancel your booking, you must notify us as soon as possible and confirm this in writing. 

Provided the written notice of cancellation is received by us not less than 12 weeks before the start date of your holiday, you’ll only be liable for the Standard Deposit. 

Our Flexible Amendment Protection alters the terms of cancellation under certain circumstances. 

For more information about cancellations, read our full terms and conditions.

What are Forest Holidays’ payment terms?

You pay a deposit at the time of booking. If you’re due to arrive on or before the 31 August 2020 our payment terms are six weeks prior to arrival. For all other breaks it’s 12 weeks.

Is my break with Forest Holidays covered by my travel insurance?

If you have a personal travel insurance policy please check the details of your cover with your provider.

I’ve booked my Forest Holidays break through a third party. How does this affect my booking?

When you book your break through a third party, you enter into a separate agreement with the third party provider. 

If you need to make a change to a break booked through a third party or have questions about how COVID-19 could affect your break, please refer to the full terms and conditions of the third party provider.

What’s the latest information on Forest Holiday activities?

Many of our activities can be adapted to apply social distancing. 

You can see the activities available as ‘extras’ when you book with us online. This includes a selection of Forest Ranger activities and bike hire. If you book over the phone our team members will let you know what’s currently on offer at your chosen location. 

If any activities need to be cancelled we’ll let you know as soon as possible. You’ll automatically receive a refund if an activity isn’t going ahead.

Discover the cabin for you

Discover the cabin for you

Family at table in Forest Holidays self catering cabin Family at table in Forest Holidays self catering cabin

Our cosy self-catering cabins offer an ideal retreat, whether you're looking to rekindle the romance in your relationship, regroup with friends or enjoy some much needed family time with your loved ones. With cabins sleeping up to 10 guests, we're sure you will find something to suit your needs, and with pet-friendly cabins at all of our locations - even the dog can come on holiday too! 

Discover our cabins

11 UK locations

11 UK locations

Forest Holidays self catering cabin Forest Holidays self catering cabin

Discover our luxury hot tub cabins set in exclusive UK forests. Offering 11 locations across Scotland, England, and Wales - there’s a Forest Holidays location near you just waiting to be explored. Here, in this natural setting, you can truly relax.

Discover our locations

Clean & safe for your peace of mind

Our dedicated team is working hard to ensure all of our locations are even safer and cleaner. Our unique Clean Assure+ process guarantees your cabin will receive a secondary deep clean in addition to our usual deep clean, so you can social distance naturally in our remote forest surroundings with peace of mind.

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