If your break is directly impacted by a Government lockdown or we need to close due to Covid-19, your money is safe.
Request a full refund or rebook a new break for another time (if the break costs more, you'll need to pay the difference and if the break costs less, we’ll refund the difference).
For added flexibility, take out Flexible Amendment which gives you the option to move your break up to eight days before you travel. You'll also be covered to move your break* if you get Covid-19 before your stay and don't feel comfortable to travel.
Get your money back or rebook and see us another time
Your easiest staycation ever
Reconnect in clean and comfortable cabins in beautiful corners of the countryside. Complete with all the comforts of home and surrounded by beautiful forest views. Social distancing happens naturally in the forest.
Get groceries, essentials, meals and drinks delivered to your doorstep. Food service times vary by location and products are subject to change and availability. We tend to get busy so it’s best to pre-order as early as possible, you can even pre-book in your account before you stay.
Find out about pre-booked activities, dining options and on-location experience.
Find out about payment terms, amending your booking or cancelling a break.
Find out more about Flexible Amendment, third-party bookings or travel insurance.