Frequently asked questions

Frequently asked questions

What would you like to know?

Forest Holidays

Can I use cash in the Forest Retreat?

We currently only accept card payments across our locations. This is to help minimise contact and keep you and our team members safe. Please note we do not accept American Express. 

Any purchases made on location will be confirmed the day before you check-out and payment will be collected via card. Confirmation of your final payment will be shown on the TV in your cabin.


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View all frequently asked questions or contact the team who will be happy to assist you. 


Learn more about Forest Holidays

  • Our 12 UK locations

    Our 12 UK locations

    With 12 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • A range of hot tub cabins

    A range of hot tub cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • Discover Forestipedia

    Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!