Frequently asked questions

Hot tub guidelines to enjoy your forest experience safely. 

• Shower before use to remove gels/creams/perfume which may affect the hot tubs clarity and water balance.
• Shower after use to wash off any chemicals which might irritate your skin if left on.
• Proper footwear should be worn on the deck to prevent unwanted algae and bits and pieces from the forest getting into the tub.
• Please do not sit or stand on the hot tub cover as they’re not strong enough to hold the weight.
• Try not to use the hot tub alone.
• Supervise children at all times. No children under 4.
• Children under 4 can’t regulate their body temperatures the same way older children and adults can.
• No jewellery, it will tarnish if worn in the hot tub.
• No food, no glass, no pets and no bubble bath allied. These may result in the hot tub having to be drained.
• Use the plastic drinkware provided, using glass in the hot tub could cause injury.

• A maximum of 15 minutes per session (10 to 20 minutes in between each). Overuse will affect chemical balance and overall enjoyment.
• Do not submerge your head.
• Avoid using hot tub when intoxicated or when using medication.
• Please seek medical advice before using the hot tub if you are pregnant or have a chronic condition.
• Get out of the hot tub if you start feeling unwell.
• Do not fully close the jets. This would restrict water circulation and deteriorate the quality of the water.
• Replace the cover after use to keep hot tub at the correct temperature and keep out unwanted algae and leaves.
• Do not disconnect the power supply.
• Do not remove any parts of the hot tub, and please make us aware if any parts are missing.
• Do not use the hot tub during a storm.