I want to do an activity but can't find it when booking? Some activities are only available at selected locations, others may be seasonal. For more information visit our extras and activities or contact our Holidays Advisors on 03330 110 495. Not what you were looking for? View our other frequently asked questions below or contact us View all Contact the team Related questions When is my balance/payment due? Where is my booking confirmation? How do I check-in online? Can I pay in instalments? Why are you asking for payment via e-mail when I have already paid in full?