How do I check-in online? COVID-19 safety changes currently in effect You can’t check-in online but you can complete an online registration form to speed up the process. If you booked with us directly, this will be emailed to you before your stay and needs to be completed prior to your arrival. If you booked with Forest Holidays through a third party, you won’t be emailed an online registration form so there’s no need to worry if you don’t receive one. View all COVID-19 safety FAQs We request that you please check-in online to speed up your check-in on arrival. Visit the My Bookings and select check-in (available once full payment has been made). Fill in the short form and when you arrive on location all you will need to do is confirm your details with the team and collect your cabin keys. To ensure your online check-in information is received by the team please complete the process at least 24 hours prior to arrival. Not what you were looking for? View our other frequently asked questions below or contact us View all Contact the team Related questions Why are you asking for payment via e-mail when I have already paid in full? Can I pay in instalments? What do i do if I've forgotten my password? Where is my booking confirmation? When is my balance/payment due?