Frequently asked questions

What would you like to know?

What time is check-in and check-out? What time can I arrive?

You can check-in between 4pm and 8pm on the day of arrival. Check-out is before 10am on the morning of departure.

For a supplementary fee your stay can be extended with an early check-in (2pm) or a late check-out (12pm). These can added to your booking online via My Bookings or by calling our Sales and Service team on 03330 110 495.

Please note that premium early check-in is included from 2pm in White Willow Premium cabins, however late check-in is not offered in these cabins.

If you are arriving any later than 8pm please call the location directly to let them know your estimated time of arrival so they can advise you where to collect your keys.


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Learn more about Forest Holidays

  • Our 11 UK locations

    With 11 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • A range of luxury cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!

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