Forest Holidays

Frequently asked questions

What would you like to know?

How do I check-in online?

COVID-19 safety changes currently in effect

You can’t check-in online but you can complete an online registration form to speed up the process. If you booked with us directly, this will be emailed to you before your stay and needs to be completed prior to your arrival. 

If you booked with Forest Holidays through a third party, you won’t be emailed an online registration form so there’s no need to worry if you don’t receive one.

View all COVID-19 safety FAQs

We request that you check-in online to speed up your check-in on arrival. Visit the My Bookings area and select check-in (available once full payment has been made).

Fill in the short form and when you arrive on location all you will need to do is confirm your details with the team and collect your cabin keys.

To ensure your online check-in information is received by the team please complete the process at least 24 hours prior to arrival.

Not what you were looking for?

View all frequently asked questions or contact the team who will be happy to assist you. 

Learn more about Forest Holidays

  • Our 11 UK locations

    With 11 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • A range of luxury cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!