Frequently asked questions

What would you like to know?

Why are you asking for full payment via e-mail when I have already paid in full?

If you add extras to your booking via the website and do not pay for them at the time of adding them, the system will recognise there is an outstanding balance on your account and will send an automatic email reminder.


Not what you were looking for?

View all frequently asked questions or contact the team who will be happy to assist you. 


Learn more about Forest Holidays

  • The exterior of the Forest Retreat at Blackwood Forest, Hampshire, Forest Holidays

    Our 13 UK locations

    With 13 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • View of the treehouse bedroom at Forest Holidays

    A range of hot tub cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • A family enjoying den building in the forest

    Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!