We’ll send you an email or give you a call as soon as we can. In the event of a closure, you’re able to request a full refund or rebook a new break for another time. We’ll tell you how to proceed when we get in touch.
If you’ve made payments towards your break but have not paid the full balance by your due date, our team members can’t secure your holiday and it may be cancelled. If you’ve paid the full balance, you’ll receive a full refund.
View all frequently asked questions or contact the team who will be happy to assist you.
With 13 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.
Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.
Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!