Frequently asked questions

Frequently asked questions

What would you like to know?
Forest Holidays

How do I amend or change my booking?

We understand that sometimes guests book in haste, error, or unforeseen circumstances arise. Our terms and conditions provide comfort that we will cancel your booking and refund any monies paid less any unrecoverable commitments made to external suppliers (if applicable).

If you want to cancel your booking, you must notify us as soon as possible and confirm this in writing. Provided the written notice of cancellation is received by us not less than 6 weeks before the start date of your holiday, only the Standard Deposit will be forfeited.  

Flexible Amendment allows guests to make an amendment up to 8 days prior to arrival, subject to terms. If you have not taken out Flexible Amendment at the time of booking, we are unable to amend or refund your break within 6 weeks prior to arrival. You can find the details of fees and terms in section 8 of our terms and conditions.

Without Flexible Amendment fees will apply. Changes to your booking can be made up to 6 weeks prior to the start date of your holiday, subject to availability and a fee of £50 for each amendment.

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Learn more about Forest Holidays

  • Our 13 UK locations

    Our 13 UK locations

    With 13 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • A range of hot tub cabins

    A range of hot tub cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • Discover Forestipedia

    Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!