Frequently asked questions

Frequently asked questions

What would you like to know?
Forest Holidays

What are your payment terms?

A deposit will be taken at the time of booking and our payment terms stipulate that you must pay the balance 6 weeks prior to arrival. 

During certain periods our low deposit offer may be available. The due date for the balance of the full payment will remain at 6 weeks prior to the start date of your holiday. 

Our pay monthly option is available for any bookings requests, where a minimum number of payments includes the initial deposit (if applicable) and 2 further monthly payments. The maximum number of monthly payments is 11.

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View all frequently asked questions or contact the team who will be happy to assist you. 

Learn more about Forest Holidays

  • Our 13 UK locations

    Our 13 UK locations

    With 13 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • A range of hot tub cabins

    A range of hot tub cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • Discover Forestipedia

    Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!