Frequently asked questions
What would you like to know?
What features of my break need to be paid for at the time of booking?
If you’ve booked a log cabin or lodge and are due to arrive within 6 weeks of your booking, you’re required to pay for specific log cabin selection and all extras and activities at the time of booking.
If you use our deposit option to book you pay for flexible cancellation and specific cabin selection at the time of booking, payment is taken at the same time as your deposit.
If you use our pay monthly option to book you pay for flexible cancellation and specific cabin selection at the time of booking. Payment is taken at the same time as your deposit.
If payment for any extras or activities hasn’t been made by the time your balance is due, the system may remove these from your online booking. This may mean they’re no longer available to re-add to your booking.
Our team can help you check what’s included in your booking before you make a payment. Login to view your account and check your booking, if something’s missing or you have a question you can get support from our team, contact us or call on 03330 110 495.
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Learn more about Forest Holidays
Our 13 UK locations
With 13 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.
A range of hot tub cabins
Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.
Discover Forestipedia
Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!
