Frequently asked questions

Frequently asked questions

What would you like to know?

Forest Holidays

What happens if my activities aren’t paid for by the time my balance is due?

All extras and activities should be paid for in full by the time your balance is due. If payment hasn’t been made by this time, these may be removed from your booking.

Our team can help you check what’s included in your booking before you make a payment. Login to view your account and check your booking, if something’s missing or you have a question you can get support from our team, contact us or call on 03330 110 495.


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Learn more about Forest Holidays

  • Our 13 UK locations

    Our 13 UK locations

    With 13 secluded, self-catering locations we’re the ideal choice for a safe staycation in the UK. Look forward to a well-deserved holiday in the heart of the forest.

  • A range of hot tub cabins

    A range of hot tub cabins

    Choose a cabin hidden deep in the forest and get all the benefits of being closer to nature while enjoying comforts that make your stay feel like a home from home.

  • Discover Forestipedia

    Discover Forestipedia

    Our blog is your guide to the forest. Bursting with helpful holiday inspiration, we'll show you the secrets of our enchanting woodland and get you set for your next escape!